Subscriptions
How subscriptions work
Subscriptions are automatically renewed according to your selected delivery interval and the products will be automatically delivered by the shop after each successful renewal.
For example, if you started a monthly subscription, then the system will automatically charge your credit card each month and you will get the products to your doorstep each month, without the need to place the order by yourself!
Can I pause or cancel a subscription?
Yes, of course. You can pause or cancel a subscription any time you want in the customer portal, as seen in the screenshot below. The only time when the subscription can't be cancelled is if you started a subscription which requires a certain number of payments before you can cancel it.
The customer portal can be accessed through the magic link you received in the email that was sent to you when you placed an initial subscription order in the shop. You can also access your subscriptions if you create an account in your shop.
How can I skip or reschedule a charge?
You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.
Can I add products to my subscription?
Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit, remove or add products to your subscription.
What happens if the payment can't be processed?
If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.
Let customers speak for us
from 23 reviewsI can’t recommend K10 enough! My dog was struggling with severe allergies and rashes on her belly and armpits, leaving her skin raw and covered in bumps visible through her fur. It was heartbreaking, and we never figured out the exact cause. After just a week of using this product, her condition completely turned around—no more rashes or bumps, and her fur grew back beautifully on her belly. It’s been a game-changer, and we haven’t had any issues since. If your dog is facing similar problems, give this product a try—it’s been a lifesaver for us!
We just received our order and are very excited to try them. They arrived quickly and we love the packaging.
Fast shipping, excellent customer service. My dogs love it
The brochures are very informational and definitely an asset when you are explaining the benefits of Katie and two other people.
I have only been using K10 a short time but noticed a definite improvement in one of the 3 Standard Poodles I am testing it on.
She is older and was showing signs of stiffness in her joints.
She is keeping up with the younger ones now, lots of energy and no issues with stiffness.
I am a long time use of Equinety so I expect nothing less than absolute results from K10.
My 13 year old lab has neuropathy in her hind legs and they were so weak she couldn’t even stand straight. They were also slipping outwards so badly on our hardwood floors I was having to make her wear traction shoes constantly. After 2 weeks on this she was strong enough to stand on her own. No shoes needed. And her hair was shiny full and white like a puppy again. She has a sensitive stomach and we’ve had no stomach upset or issues with her not liking the taste of it. This stuff really works!
My Boykin had allergies prior to using K10, he’s been on it for a month now and all his hair has grown back. This says numbers on the product stand alone. I look forward for updating my reviews in the coming months!
When the weekend finally comes, we load up and hit the trial road. Traveling with multiple dogs can get difficult and sometimes traveling hours in crates, will cause joint issues along with fatigue. Since I have had my competition dogs on K10, those days are gone! Not only are they ready to compete, they are focused, hydrated and ready to give their all in the arena.
Gus works hard on the ranch and injured himself somehow and we didn't have much help from vet visits. We starting using K10 daily and within 2 weeks he was back to normal and chasing cows! Gus is very thankful for K10 kicking him up a notch!
I have high hopes for this supplement. Before I found out about K10, I was giving my dog Equinity, as I give it to my horse and I read on the Equinity website it can be given to dogs. My 14yr old Aussie is moving better, less limping. Seems more alert and interested in life, he is interested in longer walks. I hope K10 continues this improvement.
We started giving our Gisele K10 because she was she getting stiff in the mornings due to an ACL injury from playing too hard. She would limp around and had a difficult time going up and down stairs. Our Vet said if it didn’t get better she would probably need surgery. Since starting K10 she is back to her playful self. She does’t have a hard time getting around and has the energy to play with Monroe (her puppy) again, surgery free. We also have noticed how soft her coat has become and no more issues with dry, flaky skin. We were so happy with the product we started giving it to Monroe . Monroe no longer has her daddy’s coarse hair texture and has become much softer. Those two can play all day together. Feels good as pet owners to give our girls a quality product like K10.
I have nothing but great things to say about this product! Loki, at the age of 2 1/2, was diagnosed and advised that TPLO sugary was needed. After a great deal of research we declined the surgery and started him on the K10 regimen. Since using K10 he no longer has lameness in his hind legs and they no longer tremble when he puts pressure on them. He is able to go on walks, which has resulted in the improvement of the atrophy in his hind legs. His skin and coat have never looked better. I will continue to keep Loki on this product for as long as it is needed. It has been a life saver for us and has brought back the young playful Rottweiler that Loki is.
my dog bruno has been suffering through a lot of allergies and mainly around his eyes, seen him a lot more tired, up until i started using K10, he’s always super hyper to play and his skin has cleared up so much in just a matter of weeks, noticeable chance, definitely recommend to anyone wanting to try something RELIABLE and amazing.
Great quality product. Experienced results sooner than expected. Thank you,
I have a two time national champion lab that I have hunted with for 10 years last year he started slowing down loosing his hearing and kinda slow getting up in the mornings…he has been on K10 for 2 months now and his coat is so shinny it’s crazy and hasn’t struggled waking up at all…he’s back to retrieving and I think I’ll get another year of hunting out of him!!! Thank you soo much k10